List of 7 frequently asked questions.

• Q: How do I password protect my computer?

  See below for YouTube video tutorials.
  

• Q: How do I make my computer require a password once it goes to sleep?

  See below for YouTube video tutorial

• Q: What level of tech support is available?

  Please contact the Technology Department:
  Director of Technology Adnan Iftekhar
  Network Administrator Troy Yochelson

• Q: What if I forget my laptop?

  The Center for Civic Engagement will have laptops available to loan to students.

• Q: What if it gets broken or stolen—whose responsibility is it?

  Your laptop is solely your own responsibility.
  
  You may, at your own discretion, elect to use any of the following options to reduce the financial impact of damaged, lost or stolen computer hardware:
  

  • Extended Warranty options may be available for new device purchases
    (please check with the equipment vendor);
  • Homeowner's or Renter's Insurance policies may provide coverage
    (please speak with your insurance agent);
  • Electronic Device Insurance is available from several providers^*, including:
  • Arthur J. Gallagher & Co.;
  • Worth Ave. Group;
  • Securranty

  _{*: LWHS does not recommend, warrant or endorse any Electronic Device Insurance provider; you may choose any option which meets your needs.}

• Q: Do you filter content on StudentNet (i.e. the LWHS wireless connection to the internet)?

  Yes. Please do not abuse our connection to and from the internet.
  See the LWHS policy on Acceptable Use of Technology.

• Q: I'm an LWHS parent, and what if my student doesn’t have a laptop and can’t afford one?

  Please see Affording LWHS.